Reduce your Admin overwhelm. Outsource your to-do list.

HERE, LET ME HELP YOU WITH THAT

A Modern Approach

Tackle your business admin head on with digital solutions and remote, flexible support.
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"Keri has helped me overcome the challenge of marketing and promotion, which I simply didn’t have the time or energy to focus on before. Now, I’m seeing more connections and engagement, which will make future marketing efforts more beneficial.


I would absolutely recommend Keri's services. If you're looking for help, give her a call and see what she can do for you!"

Mike Catton – Lead Trainer & Speaker

Peak Performance Training

  • What is a Virtual Assistant?

    A Virtual Assistant is a professional business owner who offers administrative, project management, creative, and technical support to business owners, entrepreneurs, and busy professionals. 


    Operating from a home office, I utilise my own equipment and software, and can remotely access essential planning documents like shared calendars, emails, and CRMs. I handle tasks and projects typically managed by on-site employees, providing flexible support and billing only for the hours needed to complete each task.

  • What are the advantages of working with a Virtual Assistant?

    When comparing costs, hiring a full-time employee can be nearly double the expense of contracting with a Virtual Assistant. 


    As an independent contractor, you won't cover costs like breaks, lunches, or annual leave, significantly reducing overhead. Plus, you avoid expenses associated with employee benefits, taxes, and insurance. 


    With a Virtual Assistant, you only pay for productive time spent on your projects or tasks, minimising downtime and maximising efficiency.

  • What services do you provide?

    I offer a wide range of virtual services including bookkeeping, payroll processing, data entry, basic graphic design, email and calendar management, online file organisation, and document proofing and editing. 


    I'm continually expanding my skill set, so if there's a service you require that isn't listed, I'm eager to learn and integrate it into your tailored package.

  • How will we stay in touch?

    I utilise a variety of communication technologies including email, phone calls, Zoom, Slack, and CRM project management tools to keep in contact with my clients.

     

    Proficient in Google Workspace and Dropbox for seamless document sharing, I ensure easy access to files and efficient collaboration. Your preferences matter, so I strive to adapt to your business needs and communication style for a smooth partnership.

  • Who do I enjoy working with?

    I love to work with people who are professional yet know how to relax and have a good laugh now and then. They understand that running a business is hard but is well worth the effort and grind. They have a driving desire to grow their business, are innovative in their thinking and are happy to collaborate with those whose goal is to help them succeed.

  • How do we get started?

    Get in touch with me! You can:

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“Keri's efficiency and clear communication save us both time and money, making problem-solving a breeze.”

Daniel Godden – Managing Director

TRH Group Ltd

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“Keri's communication is excellent. She consistently gets back to me quickly, which is great for peace of mind and maintaining momentum in a small business like mine.”

Dean Harrison – Managing Director

DH Enterprises Ltd

How can I help you?

Outsourcing your admin is a great cost-effective solution for businesses. Pay only for the hours you need, when you need.

Xero Bookkeeping

Need someone to help you keep on top of your Xero? From reconciliation, bill payments, quotes and invoicing to managing your receipts and assisting with tax requirements, I take the hassle out of your Xero administration.

Customer Service & Inbox Management

Let me take care of your inbox. Managing, answering and monitoring emails to ensure your business is handled in a timely and professional manner.

CRM Management

Managing an organisations CRM (Customer Relationship Management) can be a time-consuming and challenging process. I will ensure information is regularly reviewed and updated, data is formatted correctly and tasks and jobs are completed where and when necessary.

Schedule & Calendar Management

Take control of your diary by passing over the management of your calendar. Let me be your PA of sorts and help you schedule your appointments and meeting times, make your travel and accommodation arrangements, even source client or staff gifts.

General Business Administration

Everything from database management, to process improvement documents, payroll processing and event planning, I help your business manage the mundane and get you back to what you really love. 

Document Accuracy

Spelling mistakes and poorly formatted documents really don't make for a great first impression. I handle all your documentation proofreading and formatting to ensure it's of the highest quality!

Online Transcription

Turn your audio and video content into clear, accurate written text. Whether it’s meetings, interviews, podcasts, or course materials, I provide precise transcription and editing—saving you time and ensuring your content is easily accessible and repurposable.

Lead Generation & Outreach

I research and identify potential clients, reach out on your behalf, and track responses—helping you grow your business while you focus on delivering your services.

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“The peace of mind Keri provides through efficient bank reconciliations, invoicing, and payroll is unmatched.”

Alex Mann – Director

Big Boy Digital Marketing

Silver

$680 /mth

EXCL. GST

10 Hours p/mth of Virtual Assistance

All Services Included

Paid in Advance

—

Get Started

POPULAR

Gold

$1,320 /mth

EXCL. GST

20 Hours p/mth of Virtual Assistance

All Services Included

Paid in Advance

—

Get Started

Platinum

$1,950 /mth

EXCL. GST

30 Hours p/mth of Virtual Assistance

All Services Included

Paid In Advance

—

Get Started

Flexi

$70 /hr

EXCL. GST

You choose the hours you need

All Services Included

Minimum of 5 Hours

—

Get Started
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“Keri has single-handedly helped our business develop robust administrative processes that ensure the volume of work is well managed, documented, and invoiced.”

Alex Mann – Director

Big Boy Digital Marketing

The Pivot Process — It's EASY!

Touch base

Need my help? Reach out by phone, email, or via my contact form below. If you're local, I'll can come see you for a coffee!

Tell me your needs

What are your bugbears? What’s keeping you up at night? I'll ask you a few questions to get to know you and your business and ensure we’re a good fit for your needs.

Let's work together

You can see real value in the services I provide and would like to work with me? Brilliant! I'll suggest a package designed for your business administration requirements.

Proposal

I'll present a proposal for you to review and approve. Once we've agreed on all the details, we'll get started.

Let's GO!

Contracts are signed, access is granted to your digital services and we’re away!

Keri Bussell

— Professional support, personalised for your business

Running a business is exciting — but it can also be overwhelming when the admin piles up. That’s where I come in.


With more than 25 years of experience in business administration, I’m here to help busy entrepreneurs and small business owners lighten the load. As a Virtual Assistant, I take care of your repetitive online operations, freeing you up to focus on scaling your business and achieving your big-picture goals.


I’m passionate about precision, detail, and delivering outstanding customer service. Bookkeeping, workflow coordination, and process management — I love the tasks that most business owners don’t have time for, and I take pride in doing them right.


I'm also proud to be a Verified Member of the Virtual Assistant Network of New Zealand. This means I’ve been reference-checked and meet the Network’s high professional standards — so you can trust that you’re working with someone reliable, experienced, and committed to excellence.


Over the years, I’ve built a strong foundation of practical skills and industry insight, and I’m passionate about bringing real value to the businesses I support. Think of me as your behind-the-scenes partner, helping you grow, succeed, and stay ahead.


BOOK A FREE DISCOVERY CALL

Contact Keri

I'm glad you can see the value in my services, let's have a chat!

PHONE

+64 21 369 727

EMAIL

keri@pivotvirtualassistance.co.nz

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