What Clients Are Saying...
See how Pivot Virtual Assistance transforms businesses with tailored support, proactive solutions, and unwavering dedication.
From Marketing Paralysis to Purposeful Promotion
"I came across Keri's marketing at just the right time when I was considering options for virtual assistance. Since working with her, we’ve established a marketing function in my business—something that was lacking before. While we’re still waiting for the full impact, I’m confident we’ll see the results as we move forward.
Keri has helped me overcome the challenge of marketing and promotion, which I simply didn’t have the time or energy to focus on before. Now, I’m seeing more connections and engagement, which will make future marketing efforts more beneficial.
Her communication, organisation, and ability to adapt to my needs have been great. Keri is self-managing, identifying tasks that need to be done, and following through efficiently.
I would absolutely recommend Keri’s services. If you're looking for help, give her a call and see what she can do for you!"
— Mike Catton
Lead Trainer & Speaker, Peak Performance Training
Less Stress, More Progress: Delegating Admin Without Losing Control
“I needed someone to organise and manage my information because I was just too busy to deal with all the emails and admin tasks—it was such a relief to have that removed from my workload.
One of the biggest things Keri helped with was reconciling my client's accounts payable. She integrated seamlessly into their business and mine, which really reduced my workload and
took the stress off my shoulders. Just removing that time commitment was a huge relief!
I really appreciated how well Keri communicated and adapted, especially when I had to travel overseas at short notice. She confidently took over communication with my clients and was incredibly helpful. I could truly forget about certain tasks because I knew they were in good hands.
I would definitely recommend Pivot’s services to anyone. Keri’s extremely helpful and efficient, and I can’t wait until the tourism season kicks back in so I can have her back!"
— Ann Jordan
Director, The Rockabilly Bookkeeper
Peace of Mind in the Chaos of Admin Overload
"As a business owner, I was overwhelmed with the administrative tasks that were piling up, leading to costly mistakes and delays in crucial processes like filing GST and invoicing. Initially, I was nervous about handing over control, but Keri’s support has been transformative.
Keri goes above and beyond in her role. Even while on holiday, she managed to facilitate payroll and handle administrative tasks. Her proactive approach, with frequent suggestions for studio improvements, has been incredibly valuable.
Her communication and responsiveness are exemplary. Whether through text, email, phone calls, or Zoom meetings, Keri always ensures that I am informed and reassured. Her ability to manage almost everything remotely is impressive and convenient.
The greatest benefit of working with Keri is the peace of mind she provides. She efficiently handles bank reconciliations, invoicing, payroll, supplier payments, cash flow management, studio workflow, and client follow-ups. Her dedication and expertise have been a game-changer for my business.
I highly recommend Keri’s services to anyone in need of reliable and efficient administrative support."
— Alex Mann
Managing Director, Big Boy Digital
Simplifying Small Business Accounting Without Compromise
"We’ve loved working with Keri. Her efficiency and communication have made our lives a lot easier. She constantly goes above and beyond to assist us with our accounting functions.
She’s clear and straightforward in her communication, which makes problem-solving a lot easier, and so we save time and money.
We would thoroughly recommend Keri to assist in accounting functions within any small business."
— Daniel Godden
Managing Director, TRH Group Ltd
When Business Demands Don’t Wait—Neither Does She
"Keri was recommended to me by a good mate, and from the moment we met, we 'clicked'. Keri is personable and efficient, and she has significantly helped me keep on top of workflow situations. Having Kerri work with me has lowered my stress levels significantly!
There have been numerous times when Keri went above and beyond, such as replying to messages or calls out of hours when urgencies demanded immediate attention. One memorable occasion was when I was on the West Coast, busy on my section there and not work-related, when something went wrong back in Christchurch. It was late evening when I realised my error, and Keri graciously stepped in and handled things for me in my absence. She was a lifesaver that day, and on a few other occasions too!
Keri's communication is excellent, and she is always punctual in meetings and catch-ups. She consistently gets back to me quickly, which is great for peace of mind and maintaining momentum in a small business like mine.
I highly recommend Keri to anyone looking for assistance with their enterprise."
— Dean Harrison
Director, DH Enterprises
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